Terms of Service
Please read these terms carefully before using our services.
Last updated: January 11, 2026
Agreement to Terms
By accessing and using the Luna Bites website ("Service"), you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.
The materials contained in this website are protected by applicable copyright and trademark law. These Terms of Service apply to all users of the site, including browsers, vendors, customers, and content contributors.
Account Terms
When you create an account with us, you must:
- •Provide accurate, current, and complete information
- •Maintain and promptly update your account information
- •Maintain the security of your password and account
- •Be at least 18 years of age or have parental consent
- •Accept responsibility for all activities under your account
You may not use another person's account without permission. We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.
Orders and Payments
Order Acceptance
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including product availability, errors in pricing or product information, or suspected fraud.
Pricing
All prices are in Nepalese Rupees (NPR) and are subject to change without notice. We strive to provide accurate pricing information, but errors may occur. If we discover an error in the price of a product you've ordered, we'll contact you for instructions.
Payment
Payment must be received before we process your order. We accept major credit cards, debit cards, and cash on delivery. All payment information is encrypted and processed securely.
Product Information
We make every effort to display our products and their colors, features, specifications, and details as accurately as possible. However, we cannot guarantee that your device's display will accurately reflect the actual colors and details of the products.
All product descriptions, specifications, and pricing are subject to change at any time without notice. We reserve the right to limit the quantities of any products or services we offer.
Prohibited Uses
You may not use our Service:
- •For any unlawful purpose or to solicit others to perform unlawful acts
- •To violate any international, federal, provincial, or state regulations
- •To infringe upon or violate our intellectual property rights
- •To harass, abuse, insult, harm, defame, or discriminate
- •To submit false or misleading information
- •To upload viruses or malicious code
- •To interfere with or disrupt the Service
Intellectual Property
The Service and its original content, features, and functionality are owned by Luna Bites and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent. You may not reproduce, distribute, modify, or create derivative works from our content without authorization.
Limitation of Liability
In no event shall Luna Bites, its directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Service.
Our total liability to you for all claims arising from your use of the Service is limited to the amount you paid us in the twelve (12) months prior to your claim.
Disclaimer
The Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied. We do not guarantee that the Service will be uninterrupted, secure, or error-free. Your use of the Service is at your own risk.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of Nepal, without regard to its conflict of law provisions. Any disputes arising from these Terms will be resolved in the courts of Kathmandu, Nepal.
Changes to Terms
We reserve the right to modify or replace these Terms at any time at our sole discretion. Material changes will be notified at least 30 days before taking effect. Your continued use of the Service after changes constitutes acceptance of the new Terms.
Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: info@thelunabites.com
Phone: +977 9801362613
Address: Kathmandu-12, Nepal